Session Description:

Effective leaders use interpersonal skills that might be called “nice” or “soft.” But these skills take courage and discipline, and they help to address hard issues. Leaders have opportunities to apply these skills in every single conversation or interaction they have, so the impact can be immediate and powerful.

If organizations were able to quantify the financial impact of poor conversations, they would quickly conclude that improving the quality of workplace interactions must be a priority for both the organization and individual leaders. Indeed, one might conclude that the ability to effectively manage interactions is at the heart of successful leadership.

Join us for an engaging conversation on the seven common interaction traps and how to build your organizational effectiveness!

• Food: Lunch included
• Attendee Fee: $10/participant